PLAYER WELLBEING

Your wellbeing matters

Queen B's Poker provides poker tournaments as a social and entertainment activity. We recognise that participation involves a commitment of time and money, and that players may sometimes wish to take a break for personal, financial, or wellbeing reasons.

We support players in making their own decisions about participation and provide a voluntary, confidential self-exclusion process for anyone who wishes to temporarily or indefinitely exclude themselves from Queen B's Poker tournaments.

How to request self-exclusion

Players may request voluntary self-exclusion at any time and are not required to provide a reason. To request self-exclusion, please speak with a Queen B's Poker staff member at one of our events or contact us at play@queenbs.poker. A staff member will explain the process and assist you with completing the necessary documentation.

The minimum self-exclusion period is three months.

Read our policy

Our Player Wellbeing & Voluntary Self-Exclusion Policy explains how self-exclusion requests are managed, what happens during an exclusion, and the process for requesting reinstatement.

Download the Player Wellbeing & Voluntary Self-Exclusion Policy (PDF)

Support and assistance

If you have concerns about gambling, spending, or controlling your participation, free and confidential support is available through Gambling Help Queensland.

Gambling Help Queensland

1800 858 858

Available 24 hours a day, seven days a week.

You can seek independent support at any time, whether or not you choose to request self-exclusion.